Terms of service
Welcome to **MeenCart.com**. These Terms of Service govern your access to and use of our website and services. By visiting our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.
## 1. General Terms
MeenCart operates an online store offering products for purchase through our website. We reserve the right to update, modify, or discontinue any part of our website or services, subject to applicable law.
We may revise these terms from time to time. Updated terms will be published on this page with a revised date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms, to the extent permitted by law.
## 2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are placing an order on behalf of another person or business, you confirm that you are authorised to do so.
## 3. Products and Product Information
We aim to display accurate product descriptions, images, prices, and availability. However, colours and appearance may vary depending on your device or screen settings.
Product descriptions, images, specifications, and availability may change without prior notice. We do not guarantee that every product will always be available.
If a product listing contains a material error or a product becomes unavailable after an order is placed, we may contact you to discuss an appropriate solution, including cancellation and refund where applicable.
## 4. Pricing and Payment
All prices will be displayed in Indian Rupees (INR), unless stated otherwise. Applicable taxes, shipping charges, discounts, and other fees will be shown at checkout or otherwise disclosed as required by law.
We may offer payment methods such as UPI, other online payment options, and Cash on Delivery (COD), depending on availability.
- **Online payments:** Orders may be subject to payment verification by the relevant payment provider.
- **Cash on Delivery:** COD availability may depend on the delivery location, order value, courier service, and verification requirements.
- **Payment errors:** If a payment is deducted but the order is not confirmed, please contact us with your transaction details so we can investigate.
We will not knowingly charge you more than the amount properly disclosed for your order, except where you separately authorise an additional payment or the law permits it.
## 5. Orders and Acceptance
When you place an order, you submit a request to purchase the selected products. An order confirmation message does not necessarily mean the order has been finally accepted or dispatched.
We reserve the right to review, decline, or cancel an order for legitimate reasons, including suspected fraud, incorrect pricing, stock unavailability, incomplete information, or delivery restrictions. Where payment has already been collected for an order we cancel, we will arrange an applicable refund in accordance with law.
Please ensure that your contact number, email address, and delivery address are accurate when placing an order.
## 6. Shipping and Delivery
We aim to process and dispatch orders within the timeframe stated on our website or in our shipping policy. Delivery estimates are approximate and may vary due to location, courier capacity, weather, public holidays, or other circumstances beyond our reasonable control.
Once an order is dispatched, tracking details may be provided where available. Customers are responsible for supplying a complete and accurate delivery address and remaining reachable for delivery coordination.
If a delivery is delayed, please contact us for assistance. Nothing in these terms excludes rights or remedies available to customers under applicable consumer-protection law.
## 7. Cancellations, Returns, and Refunds
Order cancellations, returns, replacements, and refunds are governed by our separate **Return and Refund Policy**, available on our website.
Please review that policy before purchasing. Eligibility may depend on the product, its condition, the reason for the request, and the time elapsed since delivery.
Where a product is damaged, defective, incorrect, or otherwise qualifies for a remedy under applicable law, we will review the request and provide an appropriate resolution as required. Nothing in our policies limits any non-excludable statutory consumer rights.
## 8. Customer Responsibilities
When using MeenCart.com, you agree to:
- Provide accurate and complete order and contact information.
- Use the website only for lawful purposes.
- Avoid fraudulent orders, unauthorised payment activity, or misuse of promotions.
- Not interfere with the website’s security, functionality, or operation.
- Not submit malicious code or attempt unauthorised access to our systems.
We may take appropriate action against suspected misuse, subject to applicable law.
## 9. Intellectual Property
Website content, including text, logos, graphics, design elements, and other materials owned or licensed by MeenCart, is protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, modify, or commercially use our content without prior permission, except where permitted by law.
Product names, logos, and images belonging to third parties remain the property of their respective owners.
## 10. Third-Party Services and Links
Our website may use or link to third-party services, including payment gateways, courier providers, suppliers, analytics services, and other external websites.
Third-party services are governed by their own terms and policies. We are not responsible for the content or practices of external websites that we do not control. However, this provision does not exclude responsibility that cannot legally be excluded under applicable law.
## 11. Disclaimer and Limitation of Liability
We make reasonable efforts to maintain an accurate, secure, and reliable website. However, we do not guarantee uninterrupted or error-free operation at all times.
To the extent permitted by applicable law, MeenCart will not be liable for indirect or consequential losses arising from website interruptions or events beyond our reasonable control.
Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any liability or consumer right that cannot lawfully be excluded or limited. Customers retain all rights available under applicable law.
## 12. Privacy
Your use of MeenCart.com is also governed by our **Privacy Policy**, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy on the website to understand our data-handling practices.
## 13. Suspension or Restriction of Access
We may restrict or suspend access to our website where reasonably necessary to protect our store, customers, systems, or legal interests, or to address unlawful activity or a breach of these terms. Any action will be subject to applicable law.
## 14. Governing Law and Disputes
These Terms of Service are governed by the laws of India.
Any dispute relating to the website or an order will be addressed in accordance with applicable Indian law. Nothing in these terms prevents a customer from exercising rights before a consumer commission or other authority with lawful jurisdiction.
## 15. Contact Information
For questions about these Terms of Service, orders, or our website, contact us:
**Website:** https://meencart.com
**Email:** infomeencart@gmail.com
**Business Name:** MeenCart
We will review enquiries and respond as soon as reasonably possible.
**Thank you for shopping with MeenCart.com. We appreciate your trust and look forward to serving you.**